Legal

Privacy Policy

This policy explains how Edunation Academy collects, uses, stores, and protects personal information when you use our mobile applications (Android and iOS) and related web services.

1. Who This Policy Applies To

This policy applies to students, parents or guardians, teachers, school administrators, and staff who use Edunation Academy services.

2. Information We Collect

Depending on your role and use of the service, we may collect name, phone number, email, profile details, school-related records, attendance, assignments, exam and fee information, and support messages.

We may also collect limited technical details such as app version, device type, operating system, and basic usage logs for security, troubleshooting, and performance.

3. How We Use Information

We use information to operate academic and school workflows, provide student progress and communication features, send important notifications, process fees, maintain account security, and improve service quality.

4. App Permissions (Android and iOS)

The app may request permissions such as camera, storage or photos, and notifications only when needed for features like profile images, document uploads, and alerts. You can control permissions in your device settings.

5. Sharing of Information

We do not sell personal information. Information may be shared with the relevant school, authorized users linked to a student record, service providers working for us, or where required by law.

6. Data Retention

We retain data as needed for educational records, legal compliance, dispute handling, and legitimate business operations. Retention periods may vary by school policy and applicable law.

7. Data Security

We use reasonable administrative and technical safeguards to protect information from unauthorized access, misuse, alteration, or disclosure.

8. Children’s Privacy

Our services are used in school environments and may involve student data, including minors. Schools and guardians are expected to use the service in compliance with child privacy and education laws applicable in their jurisdiction.

9. Your Rights and Choices

You may request access, correction, or deletion of personal data, subject to legal requirements and school record obligations. You may also manage app permissions from your device settings.

10. International Use

If you access the service from outside our primary operating region, your information may be processed in locations where we or our service providers operate, subject to applicable safeguards.

11. Changes to This Policy

We may update this policy from time to time. Material updates will be reflected by revising the "Last updated" date on this page.

12. Contact

For privacy requests or questions, visit /support.

Phone: +91 9769 255 355

WhatsApp: +91 9769 255 355

Email: admin@edunationacademy.co.in